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Zarif Automates

AI Skills Index · September 2026

What Customer Success job posts ask for

The tools named in 105 postings from 26 employers that build or sell AI. Each percentage is the share of those employers that name the tool in at least one posting. Customer success managers and engineers, account managers, technical account managers, and customer or client partners.

How this is counted · Download the chart

These posts rarely name tools

No tool is named by even a fifth of the employers hiring for this role. What they name instead is the way the work is done:

  • Building AI agents31%
  • GPU work15%

Tools, ranked

Named products you can learn and put on a resume, counted when at least 2 employers name them. Open a row to see where postings put it, which employers name it, and example postings.

  1. 1
    SalesforceSales and GTM stack

    Often a bonus

    15%

    4 of 26 employers

    Named in 11% of the role's postings. Of 12 postings that name it, it is a requirement in 4 and a bonus in 8.

    Employers naming it: Harvey, ElevenLabs, LangChain, HeyGen.

  2. 2
    HexAnalytics and BI

    Often a bonus

    8%

    2 of 26 employers

    Named in 6% of the role's postings. Of 6 postings that name it, it is a bonus in 6.

    Employers naming it: Replit, HeyGen.

Foundations these posts assume

Languages, platforms and basics most postings expect you to have already.

  • Slack15%
  • SQL12%
  • Python12%
  • Kubernetes8%

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