Fix a download or report a bug
Most download problems can be fixed right here, without sharing order details or waiting for a reply.
Download link expired or missing
Ask for a new private link with the email you used at checkout. The page shows the same message either way, so nobody can use it to check whether an address bought anything.
Recover accessA bug you can make happen again
Reply to the delivery email with the workflow name, your n8n version, what you expected, what happened instead, and the steps to make it happen again using test data. Support covers only what the refund policy lists.
See what support covers →Never send passwords or other credentials, private access links, API keys, card numbers, or customer data you have not scrubbed. Support does not include setting things up for you, customizing workflows, or managing your accounts on other services.