Product help
Start with the fastest recovery path
Most delivery issues can be resolved automatically without sharing order details or waiting for manual support.
Download link expired or missing
Request a fresh private link using the email from Stripe Checkout. The public response never reveals whether an address has purchased.
Recover accessReproducible product defect
Reply to the delivery email with the workflow name, n8n version, expected result, actual result, and safe reproduction steps. Support is limited to the scope in the refund policy.
Read the support boundary →Never send credentials, private access links, API keys, payment-card data, or unredacted customer payloads. Implementation, workflow customization, and third-party account administration are not included.